Free tool

LTV:CAC Ratio Calculator

Evaluate customer acquisition profitability by calculating the LTV:CAC ratio and payback period.

Parameters

Enter your data to calculate the ratio.

Average customer lifetime value.

Average customer acquisition cost.

Average revenue generated per customer each month.

LTV:CAC Ratio
4.29

A ratio of 3:1 or higher is considered healthy.

Payback period
1.4

Number of months to recover acquisition cost.

LTV
€150

Customer lifetime value entered.

CAC
€35

Acquisition cost entered.

Profitable acquisition

Your LTV:CAC ratio is healthy. Every euro invested in acquisition generates significantly more customer value.

Understanding the ratio

What is the LTV:CAC ratio?

The LTV:CAC ratio compares customer lifetime value to acquisition cost. It indicates how much value each euro invested in acquisition generates over the customer's lifetime.

LTV:CAC < 1:1

You are losing money on every acquired customer. Acquisition cost exceeds generated value. Stop ad spend and fix the model.

LTV:CAC between 1:1 and 3:1

Your acquisition is fragile. A rise in ad costs or a drop in retention can make the business unprofitable. Optimize as a priority.

LTV:CAC between 3:1 and 5:1

Ideal zone. Every euro invested in acquisition generates 3 to 5 euros of customer value. You can scale confidently.

LTV:CAC > 5:1

Very profitable, but potentially underinvested. You could increase ad spend to accelerate growth.

FAQ

Frequently asked questions

How to calculate the LTV:CAC ratio?+

Ratio = LTV / CAC. If your LTV is 150 EUR and your CAC is 50 EUR, your ratio is 3:1.

What is a good LTV:CAC ratio?+

A ratio of 3:1 is considered healthy for e-commerce. Below 3:1, acquisition is fragile. Above 5:1, you are probably underinvesting.

What is payback period?+

It is the number of months needed to recover a customer's acquisition cost. Payback = CAC / monthly revenue per customer.

How to improve the LTV:CAC ratio?+

Two levers: increase LTV (loyalty programs, cross-sell, retention) or reduce CAC (campaign optimization, targeting, organic growth).

Should I use gross or net LTV?+

Net LTV (after deducting costs) is more accurate. Gross LTV overestimates the real customer value.

Does Fullmetrix calculate the ratio automatically?+

Yes. Fullmetrix calculates net LTV per cohort and CAC per channel for an accurate and actionable ratio.

Calculate your LTV:CAC automatically

Fullmetrix calculates net LTV, CAC per channel and the ratio in real time.

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