PrestaShop WhatsApp chat to answer customers with order context.
Centralize WhatsApp conversations, product questions, shipping follow-up and PrestaShop customer history in the same place.
A WhatsApp inbox connected to PrestaShop customers.
Chat is more useful when the team sees the customer profile, purchase history and request context.
- Centralized WhatsApp conversations for the team.
- Link to customer profile, orders and segments.
- Quick view of exchanges and customer status.
Answer pre-purchase hesitation faster.
Questions about size, stock, delivery or fit can block an order. WhatsApp shortens the distance between doubt and purchase.
- Conversations around frequent product questions.
- Product and cart context for better replies.
- Natural bridge to order completion or recovery.
Use WhatsApp to reassure customers after purchase.
PrestaShop chat is not only support. It can support delivery, availability and next actions.
- Follow-up messages tied to PrestaShop orders.
- Replies around shipping, returns or next purchase.
- History preserved so the team does not answer blind.
Keep chat in the same environment as customer data.
Fullmetrix connects conversations, segments and orders so WhatsApp serves retention, not only support.
- Customer profiles with behavior and history.
- Segments usable for campaigns and exclusions.
- Measure conversions from the WhatsApp channel.
Reporting and analytics built for WooCommerce, PrestaShop and Shopify.
Each module is designed for e-commerce operators who run multiple stores and need clear answers, not raw exports. Browse the suite to see how every feature plugs into your stack.
Reporting per platform
One plan, every feature included
Pricing scales with your order volume. Starting at 9€/mo.
Your orders per month: 0 - 100
- Complete P&L dashboard
- Revenue, margins & net profits
- Per-product profitability
- 5 centralized cost types
- Meta, Google & TikTok Ads reporting
- Google Analytics 4 & Search Console
- Google Merchant Center
- RFM segmentation & cohort analysis
- Audience sync to Meta, Google & TikTok Ads
- WhatsApp automations
14-day free trial. No commitment.
Frequently asked questions
Turn WhatsApp chat into a real PrestaShop customer channel.
Conversations, orders, customers and revenue in one interface.
14 days free, no credit card required.