Support

Find answers to common questions about Fullmetrix and the Data Studio connector, or reach our team.

Connect to Data Studio

In Fullmetrix, open Settings > API keys and create a key. In Data Studio, add the Fullmetrix connector and paste your key.

No data showing

Widen the date range. Data appears only for periods where your store has orders. Check that your Fullmetrix dashboard shows data for the same period.

Invalid or revoked key

If a key was revoked, create a new one in Settings > API keys and reconnect the connector with the new key.

Report an issue or get support

Email [email protected] for connector help. Include your connector name, deployment ID, error message and screenshots so we can investigate quickly.

[email protected]