Contacts

A unified and enriched customer contact base

Merge your Shopify, WooCommerce and PrestaShop customers into a single base. Enriched profiles, full history and automatic segmentation.

The problem

Your customer data is fragmented

Contacts scattered across tools

Your customers are spread between your CMS, email tool and spreadsheets. A complete view is impossible.

Duplicates and incomplete data

The same customer appears multiple times with different information. Reliability and relevance suffer.

No view of the customer journey

You do not know how much a customer has spent, when they last bought, or what their potential is.

The solution

A complete and up-to-date customer profile

Automatically unified profiles

Fullmetrix automatically merges duplicates and creates a single profile per customer with all their data.

Full purchase history

View every order, purchased product, amount spent and purchase frequency for each contact.

Smart segmentation

Automatically classify your contacts by purchase behavior: VIP, loyal, at risk, churned.

How it works

Centralize your contacts in minutes

1

Connect your store

Link your Shopify, WooCommerce or PrestaShop to automatically import all your contacts.

2

Automatic deduplication

Fullmetrix identifies and merges duplicates to create a clean and reliable base.

3

Profile enrichment

Each contact is enriched with their order history, total value and segments.

4

Leverage your data

Filter, segment and export your contacts for your marketing campaigns and customer strategy.

Key features

Everything to manage your contacts effectively

Enriched customer profiles

Name, email, history, LTV, RFM segment and last order at a glance.

Smart deduplication

Automatic merge of duplicates based on email and order data.

Advanced filters

Search and filter contacts by amount spent, date, segment or status.

Contact export

Export filtered contact lists as CSV for your marketing tools.

Detailed history

View every order, product and transaction linked to a contact.

Automatic segments

Automatic classification into segments based on real purchase behavior.

Compatible with

Your e-commerce platforms

Shopify
WooCommerce
PrestaShop
Meta Ads
Google Ads
TikTok Ads
FAQ

Frequently asked questions

How are duplicates detected?+

Fullmetrix uses email address as the primary identifier to detect and merge duplicates automatically.

Are my existing contacts imported?+

Yes, all your contacts are imported during the first sync with your store.

Can I export my contacts?+

Yes, you can export filtered contacts as CSV for use in your marketing tools.

Are profiles updated automatically?+

Yes, each new order automatically updates the relevant contact profile.

What data is available per contact?+

Name, email, order history, total amount, order count, RFM segment and last activity.

Can I segment my contacts?+

Yes, Fullmetrix automatically segments your contacts by purchase behavior using RFM analysis.

Ready to centralize your customer contacts?

Build a unified and actionable contact base for your e-commerce.

14 days free. No credit card required.