Slack integration

Slack becomes your e-commerce piloting cockpit

Fullmetrix's native Slack integration turns your Slack workspace into a real e-commerce cockpit. KPI digests, critical alerts, automatic mentions, multi-channel routing, slash commands, and deep links to the dashboard. Everything that matters, in the right place, at the right time.

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The problem

Your Slack is disconnected from your e-commerce data

No overview in Slack

Your team uses Slack all day to communicate, but the e-commerce data that really matters (profit, ROAS, critical alerts) is elsewhere. This separation creates a gap between conversations and decisions: alerts come up too late, insights are lost, and incidents drag on. Slack should be your cockpit, not just another silo.

Too many useless notifications

Native Slack integrations from e-commerce tools send raw notifications for every event: new order, new customer, low stock. The noise becomes such that nobody reads notifications anymore. Real critical alerts go unnoticed in the flow. The result: the integration's value is zero.

No actionable context

When a notification arrives in Slack, context is missing to act: what's the 7-day trend? Which product is affected? What's the impact on profit? Who should react? Without this context, every alert triggers a 5 to 10-minute manual search, making the integration inefficient.

The solution

A Slack integration built for e-commerce teams

One-click OAuth connection

Connect your Slack workspace to Fullmetrix in one click via OAuth. Authorize access to the desired channels and the integration is ready in under 2 minutes. No webhook configuration, no technical manipulation, no development. Even non-technical users can set up the integration alone.

Digests, alerts, and slash commands

Fullmetrix provides the full Slack ecosystem you need: scheduled KPI digests, real-time critical alerts, slash commands to query data on demand (/fullmetrix profit today, /fullmetrix top 5 products). Your Slack becomes a real e-commerce piloting cockpit, not just a notification box.

Smart routing and automatic mentions

Route notifications to the right channels based on topic and audience. Automatically mention those responsible for a critical alert. Add filters to avoid noise: customizable thresholds, silence during certain hours, grouping of similar alerts. Your team receives only what matters.

How it works

Activate the Slack integration in 2 minutes

Connect your Slack workspace

Click Connect Slack in the Fullmetrix interface. You're redirected to Slack to authorize access via OAuth. Select the channels where Fullmetrix can publish and confirm. The connection is instant.

Configure your digests

Choose the digests you want to receive (daily, weekly, monthly), metrics to include, and destination channels. Adjust frequencies and times according to your needs. Multiple digests can coexist with different configurations.

Enable critical alerts

Select the critical alerts to enable: margin drop, ROAS out of threshold, low stock, failed order. Configure trigger thresholds and automatic mentions of responsible parties. Alerts arrive in real time to Slack.

Use slash commands

Query Fullmetrix directly from Slack with slash commands: /fullmetrix profit, /fullmetrix top products, /fullmetrix ROAS. Responses arrive instantly in the channel, without leaving Slack. Your team saves considerable time.

Features

Everything Slack can do for your e-commerce

One-click OAuth connection

Connect your Slack workspace in under 2 minutes via OAuth. No technical configuration, no webhook or API manipulation.

Customizable KPI digests

Send daily, weekly, or monthly digests with the metrics of your choice. Route each digest to the right channel with the right mentions.

Real-time critical alerts

Receive real-time alerts when a critical metric flips into the red zone. Automatic mentions of responsible parties to act fast.

Built-in slash commands

Query Fullmetrix from Slack with slash commands: profit, sales, top products, ROAS, POAS. Responses arrive instantly.

Multi-channel routing

Route digests and alerts to the right channels based on topic and audience. Each channel receives only relevant information.

Deep links to dashboard

Each notification includes clickable links to the right view in Fullmetrix. Go from Slack summary to detailed analysis in one click.

Integrations

Connected to Slack and your e-commerce tools

The Fullmetrix Slack integration pulls from all your data sources: Shopify, WooCommerce, and PrestaShop for orders and products, Meta Ads, Google Ads, and TikTok Ads for ad spend, Stripe and PayPal for transaction fees. The Slack connection goes through the official API via OAuth and strictly respects configured permissions. Deep links open the relevant view directly in Fullmetrix for detailed analysis.

FAQ

Frequently asked questions about Slack integration

How do I connect my Slack workspace to Fullmetrix?+

The connection is done in one click via OAuth. Click Connect Slack in the Fullmetrix interface, authorize access to your Slack workspace, and select the channels where Fullmetrix can publish. The connection is instant and requires no technical configuration.

Is the Slack integration included in all plans?+

Yes. The Slack integration, digests, and critical alerts are included for free in all Fullmetrix plans. You only pay your Slack subscription to Slack directly. No additional cost on the Fullmetrix side.

What slash commands are available?+

Fullmetrix provides several slash commands: /fullmetrix profit (today's profit), /fullmetrix sales (today's revenue), /fullmetrix top-products (top 5 products), /fullmetrix roas (global ROAS), /fullmetrix help (command list). More commands are added regularly.

Can I limit which channels Fullmetrix publishes to?+

Yes. During OAuth connection, you explicitly select the channels where Fullmetrix can publish. Fullmetrix never has access to other channels in your Slack workspace, nor to your team's private messages. The principle of least privilege is applied.

How do I disable the Slack integration?+

You can disconnect Slack at any time from the Fullmetrix interface in one click. All Fullmetrix publications in Slack are immediately stopped and OAuth tokens are revoked. No trace remains on either the Slack or Fullmetrix side.

Is Slack data secure?+

Yes. Fullmetrix uses OAuth 2.0 to connect to Slack and never stores your channel messages. Only channel IDs and access tokens are kept, encrypted at rest. Fullmetrix follows security best practices and GDPR requirements.

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