Subscription Tracking

Manage your e-commerce subscriptions with precision

Centralize tracking of all subscriptions and analyze key metrics: MRR, churn, LTV, and customer retention.

The problem

Managing subscriptions without dedicated metrics is risky

Opaque MRR

Your monthly recurring revenue is hard to calculate precisely with native platform tools.

Invisible churn

You only detect cancellations after the fact, without identifying warning signs.

Unknown LTV

Customer lifetime value is impossible to estimate without structured subscription history.

The solution

Fullmetrix calculates your subscription metrics

Real-time MRR

Your monthly recurring revenue is calculated and updated automatically with every change.

Churn analysis

Identify subscribers about to leave and the main reasons for cancellation.

Retention cohorts

Visualize subscriber retention by cohort to measure loyalty.

How it works

Track your subscriptions in 4 steps

1

Connect your stores

Link your platforms with active subscriptions to Fullmetrix.

2

Subscription import

All active and historical subscriptions are synced automatically.

3

Metrics calculation

MRR, ARR, churn rate, and LTV are calculated automatically in real time.

4

Optimize retention

Use insights to reduce churn and increase customer value.

Key features

All the metrics to manage your subscriptions

MRR and ARR

Monthly and annual recurring revenue calculated in real time with per-plan breakdown.

Churn rate

Voluntary and involuntary churn measured separately for targeted actions.

Customer lifetime value

LTV calculated by cohort, plan, and acquisition channel to optimize marketing spend.

Retention cohorts

Retention matrices by acquisition month to visualize loyalty.

Subscription statuses

Status transitions tracked: active, paused, canceled, expired with change reasons.

Revenue prediction

Future revenue estimates based on current subscription trends.

Compatible with

Track subscriptions across all your platforms

Shopify
WooCommerce
PrestaShop
FAQ

Frequently asked questions

Which subscription extensions are supported?+

WooCommerce Subscriptions and Shopify native subscriptions are fully supported.

Is MRR calculated in real time?+

Yes, every new subscription, cancellation, or plan change updates MRR instantly.

Is involuntary churn detected?+

Yes, payment failures and expired subscriptions are categorized as involuntary churn.

Can I see retention cohorts?+

Yes, retention matrices show the percentage of active subscribers by acquisition month.

Are plan changes tracked?+

Yes, upgrades, downgrades, and frequency changes are recorded and analyzed.

Can I segment by subscription type?+

Yes, you can filter and analyze by plan, payment frequency, or acquisition channel.

Manage your subscriptions with Fullmetrix

Maximize your MRR and reduce churn with precise metrics.

14-day free trial.